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Case Studies

Neo Sentinel

Neo Sentinel

CLIENT OVERVIEW

The client is a leading financial organization with over 1000+ offices and 25000 employees, offering multiple financial services like loans, insurance and investments.

THE OPPORTUNITY

Previous approval processes were slow and inefficient, especially for multi-level requests like loan applications. Traditional methods like long email threads, hardcopy circulation, and manual follow-ups led to delays, poor visibility, and difficulty maintaining audit logs, ultimately affecting the turnaround time and process integrity.

OUR APPROACH

The goal was to develop a solution with faster turnaround time, while also taking into account the large quantity of requests considering the size of the organization. We also aimed at eliminating the manual processes and digitize the entire approval system for the client, to maintain records more efficiently.

WHAT WE BUILT TOGETHER

NeoQuant implemented “Neo Sentinel” - our unified platform to create, approve, and track all types of approvals. With SSO-based login, users could manage approvals end-to-end from a single dashboard. Features like approval history, timelines, and in-app queries ensure transparency, integrity, and a complete audit trail.

Neo Sentinel - Simple UI

Simple and Accessible UI

Neo Sentinel - Maker-checker Workflow

Maker-checker Workflow

Neo Sentinel - Audit Features

Audit Features for Tracking

TECHNOLOGY USED

Architecture : 3 tier Architecture

Frontend : Angular

Database : Postgre SQL

Business Impact

Upon implementation of Neo Sentinel, 17k+ employees adopted the system across 157 different departments and areas of work with an average of 300+ daily user login.
Within 3 months, Neo Sentinel saw 52k+ requests being made, with approximately 42k+ requests being approved, and the rest rejected or queried.
The manual approval processes were quickly eliminated, and the digitized approval process significantly improved the turnaround time and decision-making.